Everybody Going with the Flow?

The line at Flow's Pavilion Office in Half Way Tree

I received my LIME bill and realized that it had doubled since my last bill and I have not increases my usage nor have I added any new service! How could have my bill doubled just like that? Then I remembered that i no longer have the concession LIME staff normally enjoyed and as such I am now just a regular paying customer. With my unemployed status in mind and this sudden increase in my bill I have decided to go with the Flow in a bid to save money via their bundled service as well as their promotion that they are currently having. I called Flow and spoke to a nice agent who gave me the prices and was more than willing to sign me up. However, I wanted to go to the store to ensure there was no trick and to do my subscription there for their services. Big mistake!

So this afternoon I went to the Flow office located at the Pavilion mall. When I parked in the parking lot the security came to hand me the parking ticket, when she paused and asked me which store I was visiting in the mall. So I told her Flow. Without hesitation she said. "Mi nauh guh even badda give yuh nuh ticket cause in deh ram-up". Right then and there disappointment set in as I hate lines and hate waiting! I decided to go there just out of curiosity, maybe she was just exaggerating. I should have listened, as I totally wasted my time and energy walking up to the store. the line was so long that it was all the way outside the store!

I decided, well the New Kingston office should be better, and so I drove down to the New Kingston Office. this again was another waste of time and gas, even though the line was inside, it was like an overgrown anaconda stuffed in a little box! After taking a number as the security reassured me that I should take a number to speak to an agent as the line was for other transactions. i waited over half hour in the store as I watched the number slowly incremented closer to my number, but was still had a long way to go. It seems everybody has opted to switch to flow or had inadvertently become Flow customers!

I think I might create an account via their contact centre tonight and go in early tomorrow and pay for the subscription to their service. If I sign up to Flow, I will be cutting my LIME Internet, Netspeak and maybe the landline, as well as cutting my Logic One cable service to consolidate them to one bill. This would reduce my bill by JM$1000 to JM$2000, and coupled with their promotions I would be saving quite a few thousands for the next three months!